This Privacy & Cookie Policy explains how Meeting Point Hotelmanagement (Canaries), S.L., Meeting Point Spain, S.L., and Meeting Point Urban Hotels S.L. (collectively, “we,” “our,” or “us”) collect, use, and protect your personal data when you access or use our website www.hoteleslabranda.com.
We are committed to ensuring that your privacy is protected and that your personal data is handled in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
This website is operated by:
Meeting Point Hotelmanagement (Canaries), S.L.
Meeting Point Spain, S.L.
Meeting Point Urban Hotels S.L.
For all data protection matters, you may contact our Data Protection Officer:
Email: dpo@mphoteles.es
Website: www.hoteleslabranda.com
We collect and process the following categories of personal data:
Identification data: First name, last name
Contact information: Email address, phone number
Technical data: IP address, device type, browser type
Location data: Geolocation (if enabled)
Preferences: Cookie and communication preferences
Booking-related data (if applicable): Dates, destinations, and booking IDs
We do not intentionally collect data from children under 16. If you believe a child has provided us with personal data, please contact us immediately.
Your data is collected:
When you fill in forms on our website (e.g., contact forms, newsletter signup)
When you make a booking or inquiry
Through cookies and tracking technologies (see section 8)
When you interact with us via customer service or social media
We only process your data when we have a legal basis under GDPR:
Performance of a contract (e.g. booking a hotel stay)
Your consent (e.g. for marketing communications or cookies)
Legitimate interests (e.g. website analytics, fraud prevention)
Legal obligation (e.g. record-keeping, responding to lawful requests)
You may withdraw your consent at any time by emailing dpo@mphoteles.es or using our Cookie Preferences tool.
We use your personal data for:
Managing your hotel bookings
Sending confirmations and service updates
Providing customer support
Sending marketing communications (if you consent)
Analysing website traffic and user behaviour
Ensuring network and data security
Complying with legal requirements
We do not use your data for automated decision-making or profiling that produces legal effects.
We share your data only with:
Trusted service providers, such as booking engines, email platforms, and analytics tools
Legal authorities, when required to comply with the law
Marketing and analytics providers, only if you have consented to cookies
These providers include but are not limited to:
Google Analytics
Facebook / Meta
YouTube
DoubleClick
All third parties are contractually obligated to process your data securely and only for the purposes described in this policy.
Some of our service providers are located outside the European Economic Area (EEA), including in the United States.
Whenever we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:
European Commission adequacy decisions
Standard Contractual Clauses (SCCs)
By using our website, you consent to such transfers under these safeguards.
We use cookies and similar technologies to:
Enable website functionality
Analyse site usage
Personalise your experience
Deliver targeted advertising (if you consent)
You can manage or withdraw your consent at any time via our [Cookie Preferences] link. We use a GDPR-compliant Consent Management Platform to record your choices.
To learn more, read our full Cookie Policy.
We retain your personal data only for as long as necessary for the purposes described in this policy or to comply with legal obligations.
Booking and contact data: kept for up to 6 years
Marketing data: kept until you withdraw consent
Analytics data: anonymised or deleted after 26 months
Backup copies: deleted within 90 days after removal
Under the GDPR, you have the following rights:
Access – Request a copy of your data
Rectification – Correct inaccurate or incomplete data
Erasure – Request deletion of your data (“right to be forgotten”)
Restriction – Limit how we use your data
Data portability – Transfer your data to another provider
Object – Stop certain types of processing
Withdraw consent – At any time, where applicable
To exercise these rights, contact dpo@mphoteles.es. You may be asked to verify your identity.
We take appropriate technical and organisational measures to protect your personal data, including:
Encryption of sensitive data
Access control and password protection
Data minimisation
Backups and redundancy systems
All third-party service providers and staff with access to your data are trained in security and confidentiality best practices.
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a new effective date. You are advised to review this page periodically.
Last updated: [MAY 2025]
